At Dream Blue, we want you to love your purchase! If something’s not quite right, we offer returns and exchanges within 30 days of purchase.

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Eligibility for Returns

To be eligible for a return or exchange:

• Items must be in original condition — unworn, unused, and with original tags or packaging.

• Items must not have been used in water or show any signs of wear or damage.

• Proof of purchase (e.g. order number or receipt) must be provided.

 

Unfortunately, we can’t accept returns for:

• Items damaged due to misuse or wear,

• Products returned outside the 30-day window (unless faulty),

• Gift Cards (non-refundable and non-redeemable for cash).

 

How to Return or Exchange an Item

1. Email us at contact@dreamblue.com.au with: 

• Your name,

• Your order number, 

• A short explanation of your return or exchange request.​

 

​2. Once approved, post the item to: 

Dream Blue 

PO Box 6922 

Norwest, NSW 2153 

Australia

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3. We’ll process your return or exchange within 10 business days of receiving the item.

• Exchanges are subject to product availability.

• Refunds will be returned to the original payment method.

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Return Shipping

• If the item is not faulty, return postage is at the customer’s expense.

• If the item is faulty or incorrect, we’ll cover the return shipping costs and provide instructions.

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Still have questions?

Feel free to reach out — we’re here to help.

• Email: contact@dreamblue.com.au

• Phone: 0402 820 479