Please read these Terms and Conditions carefully before using the dreamblue.com.au website. By accessing or using our website, you agree to be bound by these terms.

 

Website Use

​​By using our website, you agree to:

• Comply with all applicable local, state, national, and international laws and regulations.

• Not use the website in a way that causes, or may cause, damage, interruption, or impairment.

• Not use the website for any unlawful, defamatory, harassing, abusive, fraudulent, or obscene purpose, or in any way that conflicts with Dream Blue or its services.

• Not infringe upon the rights of others, including intellectual property, privacy, or confidentiality rights.

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Limitation of Liability

We take reasonable care to ensure the accuracy and reliability of the information on our website. However, we make no guarantees regarding the content’s accuracy, completeness, or currency. The content on our website is for general information only and does not replace professional advice.

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Dream Blue will not be liable for any loss or damage—direct or indirect—that arises from your use of the website or our services.

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Purchases

When you place an order on our website, you will receive a confirmation email with the details of your purchase. Acceptance of your order occurs when your items are shipped and you receive a tracking number.

 

Age Requirement

By purchasing from Dream Blue, you confirm that you are at least 18 years old. If you are under 18, you must have permission and supervision from a parent or guardian.

 

Product Availability & Delivery

While we do our best to keep our product availability up to date, we cannot guarantee all items are in stock at all times. Delivery times provided are estimates only and are not guaranteed.

 

Warranty

Dream Blue Monofins are covered by a 12-month warranty from the date of purchase. If your monofin fails to meet acceptable quality standards during this period, you may request a repair or replacement. To make a warranty claim, please email contact@dreamblue.com.au with your name, order number, and a description of the issue. If your claim is accepted, we will repair or replace the product at our discretion.

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Note: The warranty does not cover cosmetic wear or damage resulting from misuse, abnormal handling, or modification. Customers are responsible for return shipping costs associated with warranty claims.

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All other products and services are provided without warranty, unless otherwise required by law.

 

Refunds & Exchanges

We offer a 30-day return period from the date of purchase for exchanges or refunds.

Returned items must be:

• Unused,

• In original condition,

• Not worn in water or damaged in any way.

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To request a return or exchange, contact contact@dreamblue.com.au with your name and order number. Please post your item(s) to:

Dream Blue
PO Box 6922
Norwest, NSW 2153
Australia

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Unless the item is faulty, customers are responsible for return shipping costs.

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Changes to Website or Terms

We reserve the right to update or modify our website, pricing, policies, and these Terms and Conditions at any time without notice. Continued use of the site after changes implies acceptance of those changes.

 

Jurisdiction

These Terms are governed by the laws of New South Wales, Australia, and any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

 

Information Collection

Your use of the Dream Blue website and services is subject to our Privacy Policy, which outlines how we collect, store, and use your personal information. For more information, view our full Privacy Policy.

 

Gift Card Terms of Use

By purchasing or redeeming a Dream Blue Gift Card, you agree to the following terms:

 

Buying

• The initial value of the Gift Card is fixed upon purchase and cannot be altered.

• Gift Cards are non-refundable and cannot be cancelled after purchase.

 

Redemption

• Gift Cards can only be used on dreamblue.com.au and not with any third-party resellers.

• If your order exceeds the value of your Gift Card, you must pay the difference using another payment method.

• Gift Cards cannot be used to purchase other Gift Cards or be exchanged for cash.

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Expiration

• Gift Cards expire three years from the date of purchase.

• Any remaining balance after expiry will be forfeited.

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Lost or Stolen Gift Cards

• Dream Blue is not responsible for lost or stolen Gift Cards.

• We reserve the right to deactivate Gift Cards reported as lost, stolen, or misused.

 

Changes

We may update these Gift Card Terms at any time without notice.

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Enquiries

If you have questions about Gift Cards, please contact us at contact@dreamblue.com.au

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Applicable Law

These terms are governed by the laws of New South Wales, Australia, and any disputes shall fall under the jurisdiction of the courts of New South Wales (including the Federal Court of Australia).